Would you purchase a product from an unknown website?

Do you rely on reviews when purchasing an item?

Do you look at reviews to ensure other customers had a pleasant experience?

So do your customers when they decide whether to purchase from you! In today’s world, people use the internet as their primary resource for deciding whether to buy a product and/or service. Studies have shown that approximately 61% of online purchases are derived from online reviews about that product or service. 

Reviews made on local listings (i.e. Google Local, SuperPages, Yahoo! Local), business websites, and consumer review sites (i.e. Yelp, Angie’s List) are often held in high regard. This is why it’s crucial to monitor the reviews your business receives. 

Benefits of online reviews are endless, but include:

1.    Potential to increase sales

2.    Improves page rank on some review sites and map listings

3.    Helps create customer loyalty

4.    Engages customers to think positive thoughts about your products and/or service

5.    Encourages even more visitors to review your services

6.    Contributes to the positive image of your business

7.    Communicates with consumers to suggest that you will resolve problems 

To ensure your business obtains good reviews on the internet, make the process as simple as possible. We suggest the following tips for getting reviews: 

·        Follow up after a sale, requesting a review by email. 

·         Add a link on your website that directs customers to a place to leave their review. 

·         Ask in person immediately after you provide service. 

·         Keep track of people who’ve already reviewed your services, so you can send them a follow up email, asking them to review you on other pages as well.  

·         Brag about positive reviews on social media and your website. 

·         Thank and, if possible, reward customers who give reviews after the fact, so they’ll be more likely to leave another review.  

Website Design in Ann Arbor, Michigan ... or Anywhere Else!

If you have questions about how to get customers to review your business, our SEO experts are willing to help. Feel free to browse our site. We’re sure you’ll find plenty of great information.

If you want additional information on website design for your Ann Arbor, MI business, sign up to receive our FREE GUIDE – Seven Essential SEO Tasks You Can Do Right Now!

From day one we’ll work with you on a strategy and a way to execute on your plan. If you want to get started or if you just have questions, please shoot us an email or give us a call. 877-815-6974